Buyer & customer agreement

You can browse available listings, compare vehicles and explore valuation and EMI tools without a purchase commitment. Some features, including saved vehicles and test-drive requests, use an account.

These terms cover website interactions. A vehicle purchase is a separate transaction requiring agreed terms with the responsible seller or business.

Provide accurate contact details and a clear message about the vehicle or assistance you need. Use the reference shown for a submitted request when following up.

Contact details submitted for a request support responding to that request. Do not use enquiries to send unrelated promotions, another person’s private records or payment credentials.

A vehicle can be sold, reserved, updated or removed after you first view it. Saving or comparing it does not reserve it, freeze its price or require a seller to complete a transaction.

Confirm the exact vehicle and current availability before travelling. A comparison highlights listing fields and does not replace an individual assessment.

Submitting a preferred time creates a request. Staff must confirm the appointment, vehicle and practical arrangements before it is treated as scheduled.

Ask about the location, driving-licence requirements, authorised drivers, route, insurance arrangements and any vehicle-specific restrictions. Do not drive unless you are legally entitled and the responsible party has authorised it.

Arrive at the agreed location and follow lawful safety instructions. Check that any proposed road use is appropriate for the vehicle and your licence, particularly for commercial cabs.

If your plans change, contact the team as early as possible with the request reference. A schedule change does not automatically cancel a separate written sale agreement.

Inspect the vehicle’s bodywork, tyres, cabin, equipment and operation, and ask about service history, repairs, known defects and modifications. Consider an independent mechanical assessment where appropriate.

Photos and descriptions cannot reveal every defect or guarantee future performance. Ask for important condition statements and any agreed repair work in writing before proceeding.

Check the registration, identity and authority of the seller, insurance, available service records and any recorded finance. Commercial cabs may have additional permit, fitness or tax requirements.

Review original records and applicable authority requirements. Manual listing review is not proof of title, authenticity, liability clearance or fitness for your intended use.

Confirm the agreed vehicle price and the treatment of any taxes, transfer charges, insurance, finance costs or other amounts. Check the exact eligibility and expiry of any offer.

The website does not collect payments or booking deposits. For any separate payment, verify the recipient, purpose, written terms and receipt. A valuation range is not a binding purchase price.

Loan eligibility, interest, fees and repayment terms are decided by the lender. The EMI calculator does not approve finance and excludes additional charges.

No automatic NCR Wheelz warranty, money-back period or manufacturer coverage is created by a listing. Any vehicle-specific cover must be confirmed in writing, including its provider, scope and exclusions. Applicable consumer rights remain unaffected.

Before completing a transaction, record the parties, vehicle identity, agreed price, payment record, condition, included items and responsibilities for transfer and handover.

Agree on original documents, keys, insurance arrangements, finance release and required authority procedures. A website request or listing status does not itself transfer ownership.

Use the contact details below for an issue with a request or listing, including the vehicle or request reference and relevant facts. Keep communications and transaction records.

Nothing in this agreement removes rights or remedies that cannot lawfully be excluded. Any specific sale or cancellation issue also depends on the applicable law and the separate transaction terms.